Terms & Conditions

Terms & Conditions

PDXGrafix.com strives for customer satisfaction. Please read below about our terms and conditions.


Shipping Information:
PDX Grafix uses USPS First Class mail as our main shipping courier. All items are usually shipped out within 24 to 48 hours but may take up to 72 hours or more depending on the size of the order and the Item. Apparel and signage typically take longer to process. We ship all small decals flat and all larger decals in a mailing tube. 
PDXGrafix.com accepts no responsibility for issues that are beyond our control once the order has been shipped from our location. This includes shipping delays or errors in delivery that are caused by your local carrier, as well as loss or damage of said shipments. It is the customers responsibility to insure the order if need be. To do this contact us before placing your order and we can provide you with an insurance rate. We ship all orders according to the information included in the order. If you provide us with the wrong shipping information and your order is returned, we will reship it for added shipping cost. By purchasing an item from our store you agree to these terms.


Payment Methods:
All transactions on PDXGrafix.com are handed through PayPal. Purchases with credit cards and checks can also be made through PayPal. If paying with check it may take 3-5 business days for it to clear with PayPal. PayPal provides an easy, secure way to make your payment without disclosing your checking or credit card information.


Returns and Exchanges:
Products purchased on PDXGrafix.com are custom made according to the size, color and style specified by the customer in the purchase order. Before completing your order please make sure that all the options you would like are correctly selected as these specs are how we will create your order. We cannot be accountable for typographical errors entered by the customer. Once we have created your order it cannot be canceled or returned. We will only allow returns for items that were created incorrect on our behalf.


PDXGrafix.com does not offer any warranty on vinyl products as there are many factors that will determine the life of your decal unless it is installed by us. We make sure that all items are in perfect condition and package them well so they will arrive in the same manner. We also use quality vinyl and all manufacture life expectancies are listed on our Color Cart. We cannot be held responsible for damage to the decal during improper installation nor to the surface it is applied to.
Privacy and Customer Information:
PDXGrafix.com will never give or sell your personal information to any outside source. We collect customer information during registration for the sol purpose of conducting business with individual customers. All information collected is used for shipping or contact purposes and will never be used for any other purpose.


Some logos displayed on PDXGrafix.com are the registered trademarks of their respective companies, copyright and trademark holder. These logos are provided as a convenience for their lawful use. The purchase of these items from PDXGrafix.com does not give you authorization to use any specific logo or trademark. Permission to use the copyrighted logo must be obtained from the copyright or trademark holder and is the sole responsibility of the purchaser. By purchasing stated logos, you are indicating to PDXGrafix.com that you have obtained the proper permission for such use.


If you have any questions concerning our policies or would like further information on our products please feel free to CONTACT US!